Service & Parts Department Forms

We carry the forms needed to maintain careful record keeping and organization for the service and parts departments of your car dealership. The service process begins when a customer calls or enters your dealership looking to make an appointment to have work done on their car. Perhaps the customer is reaching out in response to an Urgent Recall Notice Postcard they received in the mail; The appointment can be recorded in a Daily Service Record Book or Daily Appointment Record Book. If any parts are required for this service, a Parts Requisition Form can be used to retrieve the part from the parts department, or if the part must be special ordered, a Special Parts Order Form is used. Once the appointment has arrived, a Repair Order Form is completed, outlining the work to be done and the cost. If the customer needs to rent a vehicle while their car is in the shop, a Rental Agreement can be used. The first step of most automotive services is to complete a comprehensive checkup of the vehicle using a multi-point inspection form to ensure the car is in good working order. if any additional repairs are needed, they can be recorded on the Daily Service Record Book and on the Repair Order Form. Throughout the service process, a Job Time Ticket can be used to track the amount of time the mechanic is spending on a particular repair order.